Jakob Zehethofer

Managing Director Jakob has more than 26 years’ experience in customer service and in establishing and managing high-performing customer service units. He brings with him many years’ expertise in developing efficient service processes and BPO solutions for customer support. Furthermore, he possesses extensive knowledge of strategic and operational business management. He combines in-depth knowledge of customer care and customer service with a clear understanding of efficient processes, high service quality and economic contexts. His focus is primarily on future-oriented service solutions for e-mobility, energy supply, telecommunications and payment, as well as on hybrid models combining human and AI elements.